Windows Orb, Control Panel, Network and Internet, Network and Sharing Centre.The Apps & Features screen opens: in the list of programs find and select Forticlient VPN and click Uninstall. Select the VPN you want to delete, and click Remove.Īlternatively, search your PC for 'Add or remove programs' and select it.In the Windows search box type ‘VPN’ and select Change virtual private networks (VPN) from the results list.Please remove Forticlient as it no longer works and has been replaced with GlobalProtect. You can download GlobalProtect for Linux here (Kent login required) The first time it connects you may need to login and use Multi-Factor Authentication Linux If asked for the portal address, enter .uk.Search your app store for GlobalProtect by Palo Alto Networks.Windows: There's a small Globe icon for GlobalProtect in the system tray in the bottom right corner of the screen - you might need to click the Up arrow to see it.When not connected the icon is grey, and if you hover over it, it says Disconnected When connected the icon will animate regularly. Mac: look for the globe icon in the Apple toolbar, usually near the Wi-Fi indicator.Mac users: how to fix your connection if it gets stuck "connecting." The first time it connects you may need to login and use Multi-Factor Authentication When asked for the portal address, enter .uk.
Download the GlobalProtect software on your personal computer:.The GlobalProtect app in the Microsoft Store won't work so don't try it! Instructions for your personal computer, tablet or phone: Windows or Mac (not University owned) When not connected the globe is grey and has a small red cross on it.When connected, the globe icon is green and has a small tick on it.There's a small Globe icon in the system tray in the bottom right corner of the screen - you might need to click the Up arrow to see it.Once at Software Centre find "Kent VPN - Global Protect" and install it from the software list.If you can't access Software Center you can instead download GlobalProtect here and then open the file to install it.Search for Software Center on your PC by using the search bar in the bottom left corner of the screen.GlobalProtect then connects automatically. You may be asked to login and use Multi-Factor Authentication Using a University PC/laptop on campus If they can't help we may be able to: email telephone 01227 82 4888. If you need administrator account details you'll need to ask the team who provided you with the laptop.You may be able to download GlobalProtect from their website and then open the file to install it. Instructions for a staff computer: Using a University PC/laptop off campus
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